If you are not entirely satisfied with your accessory you can return it within 14 days of receiving it for a full refund minus the cost of postage. This does not apply to pierced earrings or to bespoke orders. Bespoke orders are bouquets, buttonholes or any standard designs where we change an element to make it personal to you, such as a different size or colour.

Please do not return items without first emailing to ensure you are eligible for a refund - and to ensure you complete the returns process correctly. This is especially important for overseas returns to ensure you are not charged an extra customs fee unnecessarily.